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About Bosley Medical
The members of the Bosley Leadership Team have been selected for their exceptional experience in their fields as well as their dedication to the company’s vision and goals. Their loyalty goes beyond their resumes—many of our executives and physicians proudly enjoy the benefits of Bosley hair restoration themselves.
- John Ohanesian, President and Chief Executive Officer
- Armen Markarian, Chief Operating Officer
- George Fettig, Vice President of Marketing
- Paul Craig, Chief Financial Officer
- Roger Aull, General Counsel
- Robert D.B. Spurrell, Vice President of Counselors
- Michael J. May, Director of Human Resources
- William Raup, Director of Strategy and Planning
- Laura Sullivan, Director of Operations
- Mark Davenport, IT Director
John Ohanesian, President and Chief Executive Officer
Since joining Bosley as President in 1990, John Ohanesian has led the growth of Bosley from eight offices and 68 employees to 90 offices more than 600 employees. John has been President and Chief Executive Officer and a Director of Bosley since August 1, 2001, after successfully completing the acquisition of Bosley by Aderans Co., Ltd., of Tokyo, Japan. He has been the prime caretaker of the company’s core values [link to 6.2]—personal integrity and the highest level of quality patient care—as instituted by the company's founder, Dr. L. Lee Bosley.
Previously, John was Vice President of Saint Johns Hospital and Health Center in Santa Monica, CA, from 1984 to 1990. Prior to that he was the Administrator of Health Services for the Los Angeles Olympic Organizing committee from 1982-1984. John is also President, Chief Executive Officer, and a Director of the biotech company Aderans Research Institute (ARI) which focuses on hair duplication through tissue engineering.
John was a member of the California Citizens Compensation Commission as an appointee of Governor George Deukmejian. From 1985 to 1990 he was a member of the Board of Directors of the Hospital Home Health Care Agency, Inc. and served as its Chairman from 1986 to 1990. In recent years, John acted as a member of the Board of Directors of the Los Angeles Music Center's Center Theatre Group. He has been a member of the Board of Directors of the City of Hope National Medical Center and Beckman Research Institute, which is a world leading comprehensive cancer center as designated by the National Cancer Institute.
John has earned numerous awards including the 2004 Ernst & Young Entrepreneur of the Year, recognition by the Concern Foundation for philanthropic and humanitarian efforts in the Greater Los Angeles area, and honors from the 30th Annual Block Party for his help in raising more than $1.4 million for cancer research. Since 2007, John has served as a member of the Board of Trustees for the Archer School for Girls in Brentwood. John is also an Advisory Trustee of the Biller Family Foundation.
John earned his Bachelor of Arts in Political Science from California State University Sonoma in 1977 and his Master of Arts in Health Administration from California State University Long Beach in 1980.
Armen Markarian, Chief Operating Officer
Armen Markarian joined Bosley in 1991 as Vice President of Operations. He was appointed its Chief Operating Officer in 2001. After receiving a BA from UCLA, he acquired over fifteen years executive experience in operations and administrative management in a variety of health care settings including nationwide medical groups, clinical laboratories and medical supply firms including American Pharmaseal, St. John’s Hospital and St Joseph’s Medical Center. Armen’s role at Bosley is to ensure patient satisfaction and operational efficiency through judicious management of all human resources and effective administration of all operational policies and protocols.
George Fettig, Vice President of Marketing
George Fettig comes to Bosley with over 25 years experience in senior marketing positions with well known brand and direct marketing companies including Dial Corporation, NordicTrack, 1-800 Doctors, American MedTech, and American Harvest. He earned his BBA and MBA degrees at Northeastern University. With Bosley for 10 years, his responsibilities include all consumer marketing, media management and direct response initiatives, both on- and offline. George was recently elected to serve on the Board of Directors of the Electronic Retailing Associaion, the leading national trade association serving the electronic direct response marketing industry. He serves on several councils and committees for the ERA, including Government Affairs, Membership, and the Public Relations committee, of which he is the chair.
Paul Craig, Chief Financial Officer
Paul Craig has 32 years of business and financial experience, including 14 years as a CPA with Ernst & Young and 18 years as CFO of companies in insurance, technology, and financial services. He provides the experience and leadership to enhance the Bosley financial infrastructure. As CFO, he is responsible for formulating Bosley financial policy and plans; and he provides overall direction for forecasting, accounting, tax, insurance, budget, credit, and treasury functions. He works to ensure that these financial policies, procedures and transactions meet Bosley short-term and long-term objectives. Externally, he interacts with representatives of public markets, investors, and underwriters to ensure regulatory compliance and reporting requirements are met.
Roger Aull, General Counsel
After receiving his Juris Doctor from Indiana University School of Law, Roger Aull practiced law in Indianapolis before relocating to Southern California in 1978. While practicing in the fields of business law and business litigation, in 1994 he began serving as general counsel at Bosley, a position he assumed on a full-time basis in 2001. As part of his responsibilities he handles all legal and regulatory matters, consistent with the needs of a nationwide elective surgical practice. He has attended special educational programs at Harvard Law School and at the UCLA Anderson School of Management where he graduated from the Executive Program in 2005. He works with management to ensure that the highest standards of conduct are incorporated into every aspect of company policy.
Robert D.B. Spurrell, Vice President of Counselors
Robert Spurrell came to Bosley over ten years ago in the marketing department and served as the Marketing Director. As Director of
Business Development and Physician Recruitment, he was instrumental in expanding Bosley into over 70 offices in North America and
recruiting many of the Bosley physicians. Rob currently oversees the operations of our Senior Counselor team to keep Bosley team
members expertise and knowledge levels commensurate with the high quality care and service provided to all Bosley patients. In
addition, Rob also manages the Bosley real estate portfolio and physician recruitment practices. With a BA in Economics from the
University of California, Santa Barbara, and an MBA from the W.P. Carey School at Arizona State University, Rob is well equipped
to manage Bosley’s continued excellence at the top of the cosmetic surgery field.
Michael J. May, Director of Human Resources
Following a liberal arts education at the University of Wisconsin, Michael J. May worked in the insurance industry, in personnel recruiting and in equipment sales and leasing, eventually making the transition to Human Resources. He has been with Bosley since 1995, assisting with the opening of the Portland office and the creation of the extensive call center in Beverly Hills. He now directs the company’s team member programs and was selected to be a featured Employer Representative at the HR.com “Power to the People Series.”
He was a featured speaker at the NCHRA (Northern California Human Resources Association) annual conference, at the ASHHRA Annual Conference 2007 and at the 2007 Conference Board Annual Benefits Conference (speaking on workforce engagement and Bosley's journey to become a "Great Place to Work." Michael is a member of the SHRM, The Society for Human Resource Management; ASHHRA, the American Society of Healthcare Human Resource Administration and PIHRA, Professionals in Human Resource Administration. Currently Michael sits on the Regional Board of Directors for the Employers Group of California. Michael ensures that Bosley team members are carefully selected for their dedication to patient service and high level of technical and clinical skill.
William Raup, Director of Strategy and Planning
William Raup has over 20 years experience in executive leadership positions as principle architect for a variety of healthcare marketing and patient-communications programs. Now at Bosley as Director of Strategy and Planning, he works closely with the Patient Services Group and the Marketing Department to develop broader channels of communication for patients and prospective patients to make the process of obtaining information easy and convenient. William has a BA from Evergeen State College in Olympia, Washington.
Laura Sullivan, Director of Operations
Laura Sullivan is responsible for the growth and expansion of Bosley. She establishes new surgical and consultation offices and develops business relationships to further expand the Bosley business model. Laura also oversees the recruitment and affiliation process of new Bosley physicians. Laura first joined Bosley as Quality Services Manager for Senior Counselors. She was responsible for ensuring that Counselors and all operations relating to the Counselor function were in compliance with established Bosley administrative and medical-legal protocols. Laura is a member of the California State Bar and, prior to coming to Bosley, practiced law for 12 years. She earned a B.A. in Economics from the University of California at Berkeley and her law degree from Hastings College of the Law in San Francisco. She has a broad background in medical and business law.
Mark Davenport, IT Director
Mark Davenport oversees all aspects of information strategy and security. He comes to Bosley with more than 25 years experience in the high-tech and information technology sector with a wide ranging experience base. The early part of his career was spent as a software developer. Subsequent career highlights have included positions as Director of Software Engineering and Vice President of Development at Dayna Communications in Salt Lake City; Director of Engineering and Business Development for Wireless LAN Operations at Intel in Salt Lake City; Program Director at MDR Corporation, and recently as Interim Chief Information Officer and Director of IT Project Management Office at Spirent Communications, a California-based multi-national telecommunications company. Mark has a BS degree in Mathematics from the University of Utah.