A great experience all around. Dr. West and his staff are extremely professional and beyond friendly. I highly recommend Bosley in Boston if you are considering hair restoration. The members of the team are listed below (forgive any typo's) as I believe they each deserve high credit. Sarah (counselor), Bridgee (front desk), Jenny/Mildred/Leanna/Pearl/Sarah (med. assistants), Chase (phys asst), Diane (RN). I sincerely thank the whole team for their kindness, humor, and attention to detail.