Bosley – Hair Restoration & Transplant – Minneapolis

Staff were cordial, welcoming and accommodating. Procedure - minimal pain and discomfort. I appreciated Dr. Cook and Janet communication with me during the incision process. There were a couple of comments made by staff during the hair graft procedure which raised concern. One staff person asked another, "are you okay" after the staff person appeared to lose her footing. Later in the procedure, I overheard a staff person tell another, "you're not supposed to do it that way". I was under the impression that Dr. Cook would be taking part in the grafting procedure. I would have appreciated being made aware of the medical backgrounds of those conducting the grafting procedure. Are these medical assistants, medical techs, RNs etc.? Other than the above concerns, the procedure went well and took less time than I expected.

Good customer service

Would have liked a little more before and after feedback.

Dr, Cook walked me through the whole process. She listen to me first then gave the advice of how the layout of the grafts would work best for me. Very experienced and professional staff. Looking forward to my results.

I do have an appt. coming later in August !

Your staff is amazing. From when I arrived for my procedure until I left I was welcomed and comfortable with the process. Thank You

Very helpful and informative. All my questions were answered.

Very good

I expected to meet with someone who could make a recommendation and provide a cost proposal. Instead, I met with a sales person who could not answer these questions but kept saying it’s up to me. No. I came to Bosley looking for professional advice. Total waste of time.