Bosley – Hair Restoration & Transplant – Minneapolis

The day of was amazing, the staff were incredible and very caring throughout the whole thing.
The before and after experience have ruined this entire procedure for me and I regret getting it. Not only was it completely down played to me, the healing process, the restrictions, the timeline, but I planned in detail with my sales rep how this would work into the calendar prior to a massive life event, now to find out I can’t dye my hair, can’t workout, need to go back for suture removal, this feels like the downplaying was strategic and deceitful to make the sale at this location to ensure my purchase before I moved across country and did this elsewhere. Additionally, my aftercare is very lax. My two packets contain contrasting information, my head has been bleeding out for over a day, and when I called the doctor the reaction was “this is normal”, is this not something you feel important to share? I also drove home with my eyes almost swollen shut when I could have gotten a ride from a loved one and in a hospital gown because I was not made aware I wouldn’t be able to get my shirt back on. I feel there should be a better preprocedure packet so that one can truly understand how this will fit into their life and planning/taking off from work. This is NOT small scabs that can be covered with a baseball hat, and I still would have gotten the procedure just wouldn’t have planned a huge client meeting 5 days later had I had known that. The poor pre and post experience has me extremely anxious and now will taint whatever the results are, which I’m sure will be great considering my doctors were amazing. I would not wish this uneasy experience on anyone and therefore would not recommend Bosley as a whole but applaud the staff as this was no fault of their own.

Everyone was so friendly and happy to help and answer my questions!

I had a hair transplant from Dr. Cook and am extremely impressed by the results. She was very considerate and took the time to explain the procedure, reassuring any doubt or nervousness I had the day of. The hair growth took some time to show, but the final result greatly exceeded my expectations

My name is Alex Nguyen, had a hair transplant in Minnesota on 8/26. The manager Carla and her team were very friendly and helpful, treated me like a friend. I will be back with a new review in 3-6 months to share the results with everyone.

Staff were cordial, welcoming and accommodating. Procedure - minimal pain and discomfort. I appreciated Dr. Cook and Janet communication with me during the incision process. There were a couple of comments made by staff during the hair graft procedure which raised concern. One staff person asked another, "are you okay" after the staff person appeared to lose her footing. Later in the procedure, I overheard a staff person tell another, "you're not supposed to do it that way". I was under the impression that Dr. Cook would be taking part in the grafting procedure. I would have appreciated being made aware of the medical backgrounds of those conducting the grafting procedure. Are these medical assistants, medical techs, RNs etc.? Other than the above concerns, the procedure went well and took less time than I expected.

Good customer service

Would have liked a little more before and after feedback.

Dr, Cook walked me through the whole process. She listen to me first then gave the advice of how the layout of the grafts would work best for me. Very experienced and professional staff. Looking forward to my results.

I do have an appt. coming later in August !