The staff was great. The whole experience was very good. I had carpal tunnel surgery done once and my most memorable thing about it was the heated blanket. I just had a MRI done and again the heated blanket was the best thing. I think you should get an electric blanket and I think that would make the experience even better. Also, There is no way I would have been able to sleep on my back with the bandage and the discomfort from the bandage. I would suggest having a patient sleep in a reclining chair until it isn’t important any more. That worked for me.