The Bosley Guarantee
THE BOSLEY GUARANTEE OR PROMISE
For all Bosley hair restoration treatments and procedures performed at Bosley, we offer specific guarantees or promises depending on the treatment type. It is our goal to make sure that your hair restoration results and experience meet your expectations. Make sure to talk to your Bosley counselor during your consultation for more information or if you have any questions.
For all hair transplantation procedures performed by Bosley physicians, we guarantee to replace any non-growing hair transplant graft free-of-charge, providing the patient has adequate donor hair and meets the terms and condition below: In our experience, such replacement has seldom been necessary.
Hair transplantation patients may respond differently to treatment and results may vary from person to person. For each surgical hair restoration procedure performed at Bosley (the “Bosley Procedure”), we will replace any hair graft that did not grow, free of charge to you, provided that all of the following terms and conditions are met:
- A minimum of twelve months has passed since your Bosley Procedure was performed by a Bosley Medical Group affiliated physician (“Bosley Physician”) at a Bosley Medical Group surgical office;
- Following the Bosley Procedure, you did not have another surgical hair restoration procedure performed by any physician other than a Bosley Physician. Further, you have not received or have been undergoing any aesthetic and/or medical treatment that can adversely affect hair growth;
- You have complied with and followed all post-operative care instructions and other medical recommendations made by the Bosley Physician, and attended all of your post-operative consultations and other follow-up visits at a Bosley Medical Group surgical office;
- A Bosley Physician has assessed the growth of your transplanted hair and has determined the number of grafts to be replaced at no cost to you; and You have not been determined ineligible for a subsequent Bosley Procedure by a Bosley Physician for any medical reason (including, but not limited to, failure to disclose relevant medical history and information, inadequacy of donor area, lack of elasticity of scalp tissue, appearance of a new medical condition, etc.).
The final decision regarding your medical eligibility for treatment will be made by a Bosley Physician in accordance with his or her medical judgment.
TRIGEN+ WITH POWER MATRIX PRP
Bosley is dedicated to helping patients enhance their appearance to make them look and feel their best. Used individually, or as a combined treatment program, the Bosley Power Matrix PRP is designed to provide results in 9-12 months. While Bosley cannot guarantee results, customer satisfaction is very important to us.
If you feel that you have not achieved a satisfactory result after 12 months of treatment with the Bosley Power Matrix PRP program, or if you would like to avail of a Bosley hair transplantation option, you may apply the initial payment of your Bosley Power Matrix PRP toward a Bosley hair transplantation procedure of 800 grafts or more.
This cannot be combined with any other Bosley offer or discount, and is only available for a Bosley Follicular Unit Extraction (FUE) or Follicular Unit Transplantation (FUT) procedure. Bosley makes this commitment to you, our patient, to ensure that your investment in a hair loss solution results in your long-term satisfaction.
Candidacy for hair restoration can only be determined by a Bosley physician upon examination, diagnosis and prescription of a treatment plan. Your Bosley physician will determine if you are a candidate for hair restoration and recommend the optimal number of grafts to achieve your individual hair restoration goals.
SCALP MICRO PIGMENTATION
At Bosley, our physicians and SMP technicians care at the highest level to ensure that our customers are completely satisfied.
In the unlikely event that you need an extra touch up or enhancement within your first year of treatment, Bosley promises one free complimentary session.