The facility was very clean. The doctor answered all of my questions, although, initially I misunderstood the FUT process. I did not realize that my 16 inch donor hair would be clipped. Despite that ambiguity I continued with the FUT process. The physician’s assistance were very nice and professional. The assistant who worked on my left side of my head, Katie I think, is heavy handed, that is, she has a ruff touch. All of the others assistants including the doctor touched me tenderly throughout the process. Note, however, I did not complain. Danni, Lori, and Theresa were awesome.